Shipping policy

Shipping & Pickup Policy

Thank you for shopping with CHUBBS KEY WEST! 🌴

We’re excited to send a little piece of Key West your way! Here’s everything you need to know about shipping and local pickup.

Order Processing

Orders are typically prepared and processed within 2–3 business days (excluding weekends and holidays).

Once your order ships, you’ll receive a confirmation email with tracking information, when available.

Shipping Within the United States

We currently offer shipping within the United States.

Shipping costs are calculated at checkout based on your order and delivery destination.

Delivery times vary depending on the shipping carrier, destination, and selected shipping method.

Please note that shipping transit times are separate from our 2–3 business day processing time.

Free Local Pickup — Key West, FL

Live in Key West or just visiting? Skip the shipping and pick up your CHUBBS merch locally!

Simply select Local Pickup at checkout.

We’ll notify you when your order is ready and provide pickup instructions.

Please wait for your pickup confirmation before arriving.

Shipping Delays

While we do our best to get your CHUBBS goodies to you quickly, occasional delays may occur due to weather, carrier operations, or other circumstances beyond our control.

We appreciate your patience and understanding!

Damaged or Incorrect Orders

If something arrives damaged, defective, or incorrect, please reach out to us so we can help make things right.

For more information, please see our Return & Refund Policy.

Questions?

We’re always happy to help!

Email us at chubbskeywest@gmail.com.

Stay bold. Stay hungry. Stay CHUBBS! 🔥